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Frequently Asked Questions (FAQs)

Welcome to our Frequently Asked Questions (FAQs) section! Here, we’ve compiled a list of common inquiries to provide you with quick and comprehensive answers. Whether you’re seeking information about our products, services, or policies, you’ll find everything you need to know right here. If you don’t see your question answered, feel free to reach out to our customer support team for further assistance

What is Floral Supplies Point?

Floral Supplies Point is an online store that offers a wide range of wholesale floral supplies and decorative accessories. We specialize in providing high-quality products for florists, events, and decorators.

What are the benefits of buying wholesale at Floral Supplies Point?

Buying wholesale at Floral Supplies Point provides you access to competitive prices, a wide selection of high-quality products, and exceptional customer service. Additionally, we offer special discounts for wholesale orders and flexible shipping options.

What type of products can I find at Floral Supplies Point?

At Floral Supplies Point, we offer a variety of products including artificial flowers, floral containers, ribbons, floral arranging tools, decorative accessories, and more. Our catalog is designed to meet the needs of florists, event decorators, and industry professionals.

How can I place an order at Floral Supplies Point?

To place an order at Floral Supplies Point, simply visit our website, browse our product catalog, and add desired items to your shopping cart. Once you have completed your selection, follow the instructions to finalize your purchase and select your preferred shipping and payment options.

Do you offer discounts for large orders?

Yes, we offer special discounts for large and wholesale orders. Please contact our sales team for more information on our volume discount rates and how you can benefit from purchasing in large quantities.

What is your return and refund policy?

At Floral Supplies Point, we strive to ensure customer satisfaction. If you are not satisfied with your purchase, please visit our return and refund options page for more info.

How can I contact Floral Supplies Point customer service?

You can contact us by phone at (+1) 904-442-4042, (+1) 786-354-3102 or visit our contact page for more info. We are here to assist you with any questions or concerns you may have.

Where is your physical store located?

Our physical store is located at 7251 NW 12St Miami, FL 33126, United States. We are conveniently situated in the heart of Miami’s bustling commercial district, easily accessible from major highways and just minutes away from Miami International Airport. In close proximity is the Executive Airport Hotel.

Can I pick up my order at the physical store?

Yes, we offer the option to pick up your orders at our physical store. During the online checkout process, simply select the “In-store Pickup” option, and we will notify you when your order is ready for pickup.

Can I return products purchased at the physical store?

Yes, we accept returns at our physical store in accordance with our return policy. Please make sure to present your purchase receipt and follow the established procedures for in-store returns.

Please use this form to submit any questions or inquiries that are not covered in our FAQs section. Our team will review your inquiry and get back to you as soon as possible with the information you need.

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